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Pivotal Action LLC

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Pivotal Action LLC

Service-Disabled Veteran-Owned Small Business (SDVOSB) Joint Venture

Two experienced firms. One dedicated team.

About Us

About Pivotal Action

Pivotal Action is a Service-Disabled Veteran-Owned Small Business (SDVOSB) joint venture between Warrior Solutions, LLC and Deep Mile Networks, LLC, which combines two companies that are complementary in capabilities, values, and vision.

Warrior Solutions is a Service-Disabled Veteran-Owned Small Business (SDVOSB) / Veteran-Owned Small Business (VOSB) that delivers health and medical support, administrative and human capital services, infrastructure and facilities capabilities, supply and logistics support, and information technology solutions.

Deep Mile Networks has provided training and technology solutions and management consulting services to Federal agencies and Commercial clients since 2006. Deep Mile’s staff includes experts in consulting, analytics, artificial intelligence, organizational development, technology, and training, with industry expertise in healthcare, EHR consulting, business management, human capital, and technology services.

The Joint Venture Advantage

The member firms already work side by side on Federal contracts. An award to Pivotal Action is eligible for SDVOSB and VOSB set-asides and counts toward the agency’s SDVOSB contracting goals. The agency holds one contract with one point of contact, and that contract gives access to the combined capabilities and past performance of both member firms

Services

Our Capabilities

Five core service areas. Two experienced firms. One team built to deliver:

Management and Consulting

Pivotal Action helps Federal program offices turn strategy into disciplined execution. From portfolio and program management to governance, process improvement, and performance measurement, the team builds the structure and visibility that leaders need to make informed decisions, track progress, and demonstrate results.

  • Program and portfolio management, governance and process improvement, performance measurement and reporting.

Human Capital Services

Pivotal Action supports Federal workforces through workforce planning, strategy development and strategic planning, and training that is delivered instructor-led, virtually, and through e-learning. The team also supports workforce analysis, HR consulting, and learning management efforts that help agencies attract, develop, and retain the skilled professionals they depend on.
  • Workforce planning, HR consulting, training and learning management support, organizational development.

Acquisition Support Services

Pivotal Action equips contracting and program teams with the planning, documentation, and oversight needed to manage acquisitions with confidence. Support spans the acquisition lifecycle, from market research and requirements development to cost estimates and contract file documentation, keeping packages organized, complete, and ready for review.
  • Acquisition planning and oversight, requirements documents, market research, cost estimates, contract file documentation.

Strategic and Operational Support Services

Pivotal Action keeps leadership informed and operations on track with communication, coordination, and reporting that complex programs depend on. The team supports governance meetings and working groups, prepares status reports and briefings, and develops the standard operating procedures that bring consistency to day-to-day work.

  • Meeting and governance support, status reporting, strategic communications, standard operating procedures.

Information Technology Services

Pivotal Action delivers program management, integration, and training that keep Federal IT initiatives on track and their users prepared. Support includes managing IT programs, integrating artificial intelligence into strategic and operational IT, maintaining collaboration sites, and providing end-user and EHR training that helps people put technology to work.

  • IT Program Support, Artificial Intelligence Integration, Knowledge Management, Data Management, Executive Dashboard Development, Electronic Health Records Adoption and Optimization.